Carlos: “What’s the problem?”
Elisabeth: “The problem is we need to hire more people!”
Carlos: “That’s a solution masquerading as a problem.”
Elisabeth: “Okay, the problem is a lack of staff?”
Carlos: “Same solution, new mask!”
Elisabeth: “But I’ve been trained my whole career to jump to solutions!”
Sure the Bahamas seem far away, but why do the quirks and snags of process improvement sound so familiar? Tune in regularly to the Bahama Bistro Bitstrip – the restaurant team’s comic journey through Lean Six Sigma. See you next time!
