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Results Washington Saves 1 Million Hours in Lobby Wait Times With Lean Six Sigma -

In an effort to drive performance management and process improvement, Results Washington looks to continues its path towards improving the life of Washingtonians. Launched in 2013, Governor Jay Inslee established five top priority goals and challenged state government leaders to track their progress. In collaboration with several different departmental lines, Results Washington has been able to: save one million hours in lobby wait ties, establish a fifteen percent decrease in speed related deaths, and save $6.2M in overpayments. The state of Washington continues to pave the way for other local and state governments.

Read more at Harvard Kennedy School.