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Process Capability is a measurement of how well a Process’ Outputs meet Customer Requirements.

Strong Process Capability indicates that a high percentage of Output meets Customer Requirements, while Weak Process Capability means the opposite. Weak Process Capability is usually due to unacceptably high variability of Output that falls outside Customer Requirements.

For a better understanding of Process Capability and an overview of Lean Six Sigma, check out our Free Lean Six Sigma Yellow Belt Training, Green Belt Training or Lean Training.

Elisabeth Swan

Elisabeth is a Managing Partner & Executive Advisor at GoLeanSixSigma.com. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.