Lead time is the measure of the cycle time from the moment a customer places an order to the moment they receive the desired goods or services.

For a better understanding of Lead Time and an overview of Lean Six Sigma,check out our Free Lean Six Sigma Yellow Belt Training, Green Belt Training or Lean Training.

Tracy O'Rourke

Tracy is a Managing Partner & Executive Advisor at GoLeanSixSigma.com. She is also a Lean Six Sigma Green Belt Instructor at University of California San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.