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Defects per Opportunity, or DPO, is a metric that indicates the number of defects in a process per opportunity.

DPO is calculated by the number of defects divided by (the number of units times the number of opportunities).

For a better understanding of Defects Per Opportunity and an overview of Lean Six Sigma,check out our Free Lean Six Sigma Yellow Belt Training, Green Belt Training or Lean Training.

Elisabeth Swan

Elisabeth is a Master Black Belt at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 30 years, she's helped leading organizations like Amazon, Charles Schwab and Marriott International, Inc. build problem-solving muscles with Lean Six Sigma to achieve their goals.
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