Cross-Functional Flowchart (aka Deployment or Swimlane Map)

A Cross-Functional Flowchart is a process map that separates process steps by function, department or individual. This provides a visual that displays not just the steps in a process but also which individuals, group or department performs those steps.

Each row or lane represents a different department or individual. This type of process map is helpful in terms of understanding who is accountable for each step and how many hand-offs there are between groups or individuals.

Cross-Functional Flowchart

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For a better understanding of Cross-Functional Flowchart and an overview of Lean Six Sigma, check out our Free Lean Six Sigma Yellow Belt Training, Green Belt Training or Lean Training.

cross functional flowchart

Elisabeth Swan

Elisabeth is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.