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Sean: “Do you know what everyone’s improvement ideas usually involve?” Tammy: “Technology?” Sean: “No, OPM.” Tammy: “Did you say “opium” like the drug?” Sean: “No,

Paymentshield is one of the UK’s leading distributors and administrators of insurance. But after 20 years of success, the leadership team saw an opportunity to improve their already stellar customer service.

This month’s book is Clarity First: How Smart Leaders and Organizations Achieve Outstanding Performance by Karen Martin. About the Book: “Ambiguity is the corporate default

GoLeanSixSigma.com is excited to announce that we will be a featured sponsor at the 5th Annual MSAMA Conference this year! The 5th Annual Massachusetts Society of

Carlos: “You can have whatever you need!” Elisabeth: “I totally support you!” Tammy: “Where did everybody go?!” Sure the Bahamas seem far away, but why

Lean Six Sigma Process Improvement Results: Increased audit processing throughput by over 100%!

On November 8th, UC San Diego recently conducted its first-ever Process Palooza, a day-long conference and competition focused on continuous improvement through Lean Six Sigma

Start the New Year with the best of last year. What was so great? Glad you asked! We’ve compiled a list of your favorites. Check

Tammy: “Maybe we rolled that out too fast?” Do you want to rollout Lean Six Sigma the right way? Check out our Ultimate Lean Six

This month’s book is The Toyota Way to Service Excellence: Lean Transformation in Service Organizations by Jeffrey Liker and Karyn Ross. About the Book: “A

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