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Imagine receiving a letter announcing that your past-due account will be sent to collections after the fact—the collection agency is already trying to get a hold of you and your credit score has gone down. This was the case for many UC San Diego students.

Project Summary The Challenge: It took UC San Diego 3-5 months to assign 2,500 classes The Discovery: 4 of 15 major tasks took 75% of

What’s the secret Quality connection between Italy and Japan? The Pareto Chart! Signore Pareto provided his 80/20 rule and Dr. Ishikawa created the Pareto Chart

Fishbone + Ishikawa = Fishikawa! We know him best for this essential root cause tool, but did you know Dr. Ishikawa developed the first Kaizens,

UC San Diego saves over 1,000 hours of work—or the equivalent of $58,000—with GLSS Lean Six Sigma Training & Certification!

Who said “Quality is free, but it’s not a gift”? Who was the first non-doctor to create a vaccine? Who maintained that zero defects was

We’re all at home now and your closets and garages may be clean, but what about your computer files and desktop? It’s time to 5S

With GLSS, UC San Diego reduced late approvals from 81.2% to 29%—a 64% improvement!

Who put the “Six” in Six Sigma? Who’s the man behind the first Malcolm Baldrige Award and how did he get so good at betting

GoLeanSixSigma.com ranks 276 out of 500 in a Financial Times report: In the Americas’ Fastest-Growing Companies. Lean Six Sigma has played an important role in

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