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By this point in 2020, the majority of people reading this will have had some amount of experience with remote work. What’s your experience? I’ve

Lessons Learned While Sheltering in Place If nothing else, COVID-19 has given us stories we can use about how rapid change can bring about improvements.

Surely everyone knows that process improvement has changed dramatically over the last 20 years, and certainly there are generational differences in the practitioners then and

The other day I was invited to coach a two-and-a-half hour visioning meeting. I was super excited for the event. The group was working to

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