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Hoshin Kanri (aka Policy Deployment)

Hoshin Kanri (aka Policy Deployment) where “hoshin” means “compass needle” and “kanri” means “management,” is the process of ensuring that organizational strategy results in relevant priorities supported throughout the organization. The technique of "Catchball" ensures involvement and input for goal setting at every level of the organization from leadership to…

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Lean Six Sigma Glossary - GoLeanSixSigma.com

TQC (aka Total Quality Control)

TQC is a concept created by quality guru, Armand Feigenbaum, in the 1950s. He maintained that quality was not just the job of engineers or confined to production. TQC holds that every part of the company has to work in a coordinated way to serve the user or customer.

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Lean Six Sigma Glossary - GoLeanSixSigma.com

Total Quality Control (aka TQC)

Total Quality Control is a concept created by quality guru, Armand Feigenbaum, in the 1950s. He maintained that quality was not just the job of engineers or confined to production. TQC holds that every part of the company has to work in a coordinated way to serve the user or…

Read more
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