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total quality control

Do you have a hidden factory? Do you know employees who always have time to do it over but never time to get it right?

Hoshin Kanri (aka Policy Deployment) where “hoshin” means “compass needle” and “kanri” means “management,” is the process of ensuring that organizational strategy results in relevant

TQC is a concept created by quality guru, Armand Feigenbaum, in the 1950s. He maintained that quality was not just the job of engineers or

Total Quality Control is a concept created by quality guru, Armand Feigenbaum, in the 1950s. He maintained that quality was not just the job of

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