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Total Quality Control (aka TQC)

Total Quality Control is a concept created by quality guru, Armand Feigenbaum, in the 1950s. He maintained that quality was not just the job of engineers or confined to production. TQC holds that every part of the company has to work in a coordinated way to serve the user or customer.

Mochi is the AI Master Black Belt at GLSS. He helps everyone understand Lean Six Sigma in our online courses and provides real-time guidance on how to use Lean Six Sigma tools via live chat. He's supported by our team of Master Black Belts who have 40+ experience.
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