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Grand Daddy Of Quality - Noriaki Kano - GoLeanSixSigma.com

Grand-Daddy of Quality: Dr. Noriaki Kano

Did you know Dr. Kano was a student of Dr. Ishikawa? Did you know Dr. Kano was still with us? Does he know everyone still uses the Kano Model? Would that be a delighter for Dr. Kano? Inquiring minds want to know! This November marks Noriaki Kano’s 78th birthday (we’re…

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Grand Daddy Of Quality - Armand Feigenbaum - GoLeanSixSigma.com

Grand-Daddy of Quality: Armand Feigenbaum

Do you have a hidden factory? Do you know employees who always have time to do it over but never time to get it right? Did you know organizations waste up to 40% of their capacity this way? Well, raise a glass to the quality guru who championed the capture…

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