Operations
With GLSS Green Belt Training & Certification, Luminara & Company reduced candle production time from 44 to 29 hours per weekâa 34% improvement!
With GLSS Green Belt Training & Certification, this Canadian government agency improved the accuracy of quality reviews from an average of 75% to an average of 89%âa 19% improvement.
With GLSS Green Belt Training & Certification, order fulfillment time dropped from 15.2 hours to just 2.2 hoursâan impressive 86% improvement.
With GLSS, the organization reduced the average departure time from 106 minutes to 33 minutesâa 69% improvement!
With GLSS, the company increased runtime from 70 hours to an average of 90 hrs between maintenance downtimeâa 29% improvement!
With GLSS, the company reduced the call drop rate in half from 20% to 10%âa 50% improvement!
With GLSS, the company achieved a 37% decrease in total maintenance delays, with weekly delay hours dropping from 12 to 7.6âa 37% improvement!
Thanks to the changes guided by the GLSS training, the call center saw a 54% drop in wait time, from an average of 3.3 minutes to 1.5 minutes.
With GLSS, the time it took to complete surgical supply updates dropped significantly from an average of 54 hours to 31 hours per updateâa 42% improvement!
Packing productivity improved by 10%, which meant hydrangeas could be packed and shipped faster, reducing their exposure to heat stress and improving the overall quality of the plants.
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