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Ohio Department of Administrative Services started reducing costs and speeding up processes alongside improved customer satisfaction when LeanOhio launched in early 2011. Since the launch of LeanOhio, there have been a reduction of burdens on taxpayers and 80 major improvement efforts which have resulted in saving taxpayers $156 million.

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Jurija Metovic

Jurija is the Client Experience Manager at GoLeanSixSigma.com and provides extraordinary support to our clients to ensure their Lean Six Sigma process improvement journeys are easier and more streamlined every step of the way.