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What is a Cross-Training Matrix?

Cross-Training is training different employees to perform different tasks outside of their original role. For example, training Worker A to do Worker B’s job, and training Worker B to do Worker A’s job. Cross-Training improves the flow of the process, enables the sharing of best practices and increases flexibility in managing the workforce.


To learn how to use the Cross-Training Matrix and how to apply Lean or Six Sigma, check out our Free Lean Six Sigma Yellow Belt TrainingGreen Belt Training or Lean Training.

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