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Lean Life Hack #3: How to Raise Kids -

Lean Life Hack #3: How to Raise Kids

Some young parents look like extras on The Walking Dead. Others sound like truant officers about to haul their kids off to the pokey. But some seem to have a secret formula for maintaining a high-functioning, kid-filled household. What follows are some brilliantly simple, Lean visual routines offered by largely…

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5 Ways to Improve a Process -

5 Ways to Improve a Process

Paul Simon wrote a song in 1975 called “50 Ways to Leave Your Lover,” but, when dealing with process improvement, there are really only “5 Ways to Improve a Process.”  It is all about reducing variation; whether it’s variation in time to serve a customer at the Bahama Bistro, variation…

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Today’s Top 7 (or 8…) Quality Tools -

Today’s Top 7 (or 8…) Quality Tools

Traditionally, everyone in the process improvement world references the Seven Basic Quality Tools which were promoted by Dr. Kaoru Ishikawa back in the 1950s. Dr. Ishikawa was influenced by Dr. Deming, another quality great, and these are still a very good set of quality tools. But times have changed and…

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Lean Life Hack #2: How to Remember Stuff -

Lean Life Hack #2: How to Remember Stuff

Do you have great conversations but can’t quite recall what was great about them? Do you sometimes wish you had written down a pithy quote? Do you have trouble remembering where you were last Tuesday? That last one might haunt you if you’re questioned by the police but this is…

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How Catchball Builds More Engaged Teams in Government

How do we get our employees excited about our organization’s Mission, Vision and Values? I’ve heard this concern from organizational leaders before and I wanted to share an example of a government organization successfully using a powerful but simple approach. The Usual Way A typical method of building an organization’s…

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