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Karyn Ross

Karyn is the Shingo Award-winning coauthor of The Toyota Way to Service Excellence: Lean Transformation in Service Organizations. Her business, Karyn Ross Consulting, was created to help businesses flourish, thrive and grow by focusing on service excellence. An internationally experienced consultant, coach and lean practitioner, she has taught organizations of all sizes in sectors as diverse as insurance, HR, transportation and retail how to use creativity combined with Toyota Way principles – a combination she calls, “Practical Creativity.”
Coach Your Leaders In Lean Successfully With These 5 Tips - GoLeanSixSigma.com

Coach Your Leaders in Lean Successfully With These 5 Tips

Have you been in the following situation: Your manager calls you into her office, sits you down and says, “I have exciting news…and a great opportunity! You’re going to coach Vice President XYZ!” Although on the outside you smile a huge smile and thank your manager for the opportunity, inside,…

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