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Process Voices

Process Voices

  What are Process Voices? Process Voices captures the four distinct "voices" for any given process. The Voice of the Business reflects the needs of management. The Voice of the Employee relays what it feels like to work within the process. The Voice of the Customer details the needs of…

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Spaghetti Map

Spaghetti Map

  What is a Spaghetti Map? The Spaghetti Map allows users to document the setup of any work area with the goal of mapping the movement of individuals during the completion of a specific process. This template enables the documentation of the movement, the distance travelled as well as the…

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Rapid Improvement Event – Results Report

Rapid Improvement Event – Results Report

  Rapid Improvement Event – Results Report Template A template used document results of a Rapid Improvement Event. The template includes Key Improvements, Measurable Benefits, and places for graphs and photos. To learn how to use the Results Report and how to apply Lean or Six Sigma, check out our Free Lean…

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Visual Management Checklist

Visual Management Checklist

The Visual Management Checklist is a guide to your visual management efforts. The Checklist helps you determine if you’ve paid attention to the Four Basic Principles; Make it Simple, Big, Visible and Changeable. And it ensures you’ve applied all the standard tips and tricks to create a truly visual process.…

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Project Participation Certificate

Project Participation Certificate

A certificate that can be provided as a recognition to an individual for participating in a project. Typically this certificate is given in an awards environment after successful completion of a project.   Project Participation Certificate Download Project Participation Certificate Download Project Participation Certificate To use the Project Participation Certificate…

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Rapid Improvement Event Participation Certificate

Rapid Improvement Event Participation Certificate

A certificate that can be provided as a recognition to an individual for participating in a Rapid Improvement Event. Typically this certificate is given in an awards environment at the end of a successful Rapid Improvement Event. Rapid Improvement Event Participation Certificate Download Rapid Improvement Event Participation Certificate Download Rapid…

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Value Stream Map

Value Stream Map

What is a Value Stream Map? Value Stream Mapping is a technique for identifying and eliminating waste from a process. A Value Stream Map visually maps the flow of steps, delay, and information required to deliver a product or service; this is called a "Current State" Map. Value Stream Mapping…

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Customer Value Checklist

Customer Value Checklist

  What is a Customer Value Checklist? The Customer Value Checklist helps you understand your customers, define the value you provide them, and understand why it matters. The voice of the customer is critical and the Customer Value Checklist can help you determine the customer requirements of your organization's products and services.…

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Process Walk Planning Timeline

Process Walk Planning Timeline

A template to help organize preparation activities for conducting a Process Walk. The document includes a timeline, description of activities to be completed prior to an event, and a standard Process Walk agenda.  Process Walk Planning Timeline Download the Process Walk Planning Timeline Template Download the Process Walk Planning Timeline…

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