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Lean Six Sigma Q&A -

When process mapping, should I include validation by the employees to size the staff of a function?

You can definitely add the number of employees who are available perform a particular function and you can also assess the Full Time Equivalent (FTE) Labor Requirements. There are lots of potential metrics (productivity, distance walked, etc.) that could be included. If you’re interested in more guidance I’d definitely recommend the book referenced in the…
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