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4-Step Problem-Solving Routine: Toyota Kata

Question: How big is the problem? Answer: We don’t know. This is how my initial conversation with one nonprofit organization began recently. They use a database to track all consumer encounters. Similar to an electronic medical record, the database keeps track of consumer interactions and treatment plans. It also connects…

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Lean Six Sigma Glossary -

Coaching Kata (aka Coaching Practice)

Coaching Kata is a set of structured teaching routines that help coaches develop their skills. The focus is for coaches to foster scientific thinking and acting when teaching Improvement Kata (aka Improvement Practice) to problem solvers. This type of coaching helps drive problem solving as a daily practice.

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