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Gemba

Working through resistance is always one of the most challenging parts of a Lean cultural transformation. It’s difficult and time consuming to understand where each

The other day I was invited to coach a two-and-a-half hour visioning meeting. I was super excited for the event. The group was working to

If you have ever read a Lean book, blog or article, you’ll know that “value” is defined by the customer. While often referenced, we don’t

Have you been in the following situation: Your manager calls you into her office, sits you down and says, “I have exciting news…and a great

In a recent blog by Mark Reich, Senior Coach for the Lean Enterprise Institute, he harps on an experience circa 1994 where he reminisces on

Led by Operations Director Paulo Maldonado, a recent 100-day waste walk yielded $3.7M in hard savings for the 2017 budget at UMC Health System. “It’s

This week marks the 7th edition of the Executive Development Mission by Honsha. Direct from beautiful Japan, the Executive Development Mission aims to bring leaders

“Gemba” is a Japanese word that translates into “the site” or “the place of work.” There is a related word, “Gembutsu” which means the “actual

The City of SeaTac is blazing a trail for all cities in the US with their Align and Improve initiative. This city-wide initiative is focused

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