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What is the Goal Statement Builder? The Goal Statement Builder Template provides an easy way to build a proper Goal Statement for an improvement project. The template requests the units, the measure, the baseline, target and projected timeline for improvement. Once completed this statement can be inserted into the Project…
What are Matching X & Y Measures? Matching X & Y Measures is a template that illustrates which input and process "X" measures impact the "Y" or output measure. This helps when determining what data to collect to uncover the critical "X" Measures. This is related to the equation: Y…
What is a Team Alignment Diagnostic? The Team Alignment Diagnostic is a template that guides a process improvement team in assessing how well they are working toward their purpose. The process is to assess team dynamics and then look to goals, roles and procedures to find the root cause of any…
A change management tool called Stop-Start-Continue is an easy way to identify behaviors/actions that should stop or start, and behaviors/actions that organizations are already doing and should continue. This tool can be used anytime behavioral changes are desired. In order to create a blame-free environment, facilitate a discussion with the…
What are Process Voices? Process Voices captures the four distinct "voices" for any given process. The Voice of the Business reflects the needs of management. The Voice of the Employee relays what it feels like to work within the process. The Voice of the Customer details the needs of…
What is a Spaghetti Map? The Spaghetti Map allows users to document the setup of any work area with the goal of mapping the movement of individuals during the completion of a specific process. This template enables the documentation of the movement, the distance travelled as well as the…
What is an Action Plan? An Action Plan is a simple way of tracking the "who," "what" and "when" of tasks and decisions involved in supporting any project, implementation or initiative. The Action Plan enables a group to document who has been assigned to do each task and when…
What is a Status Report? The Status Report template allows a team to update leadership, stakeholders and/or other team members on the current state of an improvement effort. This one-page template includes: Overall Status (red, green, etc.) Key Accomplishments Key Issues Action Plans to Resolve Key Issues Critical Milestones and…