Find out how Abigail Calderon and Jennifer Storm from LA County streamlined IT tickets by eliminating unnecessary signatures and process steps by checking out our latest success story. Government Agencies are using Lean Six Sigma to improve processes. The outcome? Better service to internal and external customers. Abigail Calderon is…
Find out how Meghan Taylor creatively streamlined the hiring process for Election Operations Support. Watch this 30 minute success story to see how the LA County Registrar Recorder/ County Clerk is implementing process improvement. Meghan Taylor is a Senior Clerk at LA County’s Election Operations Center (EOC), and the primary…
King County Retirement & Benefit Services is paving the way for process improvement in Government. Watch this 30 minute success story to learn how Kimberly Fleming is identifying and eliminating waste in a process to deliver more value – faster! The Challenge Kimberly’s team was tasked with creating value stream maps…
Alex Ogunji is a Master Black Belt and Lean Six Sigma Program Coordinator at the LA County Registrar Recorder County Clerk. Their office trains individuals all over the county in Lean Six Sigma methods and tools to reduce errors and save on costs. The Challenge While reviewing complaints, Alex discovered…
I have a confession to make…being in sales is hard! In my field, the packaging industry, there are so many competitors that salespeople must find ways to differentiate themselves. You have to be able to offer something that no one else is willing to offer. Many of my customers practice…
You may already know that Lean creates value for customers by eliminating waste. But did you also know that Lean can create value in your daily and personal life by helping you to recognize what’s a waste of your time and to help you be more productive? Leading organizations use…
The “To Be” or Future State of the process is a critical component of the Lean methodology and the Value Stream mapping exercise. It is a powerful exercise that strokes the imagination and helps break free from the current inhibitors of the current state which are contributing to any one…