Dr. Deming was amazing, but who was his teacher? Who produced the PDCA Cycle? Who conceived of Statistical Process Control? The modest man behind the scenes, another fascinating product of the Hawthorne Works, was none other than Walter Shewhart. This year would have marked Walter Shewhart’s 129th birthday – truly…
Paul Simon wrote a song in 1975 called “50 Ways to Leave Your Lover,” but, when dealing with process improvement, there are really only “5 Ways to Improve a Process.” It is all about reducing variation; whether it’s variation in time to serve a customer at the Bahama Bistro, variation…
Process Improvement Gets the Red Carpet Treatment The 87th Oscars will be broadcast this coming Sunday, February 22, 2015. In Anthony Brezinican’s article in this weeks’ Entertainment Weekly, he covers Oscar producers Craig Zadan and Neil Meron and their efforts to engineer a great show. This year marks their third effort and,…