Lean Six Sigma Success Story: Reducing Provider Payment Process Rework From 25% to 5%, Featuring Nancy Sorbo
After using DMAIC to identify and eliminate waste in a process, Cape Cod Child Development reduced payment process rework from 25% to 5%. Nancy Sorbo is a Lean Six Sigma Green Belt and the Director of Enrollment and Family Child Development at Cape Cod Child Development, a non-profit organization dedicated…