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Heather Barto

Heather Barto has been with the New Hampshire Department of Health and Human Services for nearly 20 years. Heather is currently supporting the department in a senior process improvement leadership role. She contributes to the advancement of Lean in New Hampshire with legislative work, training support, various mentoring and coaching roles, and project facilitation. She serves as an advisor for the New Hampshire Bureau of Education and Training Lean program. She serves as the co-chair of the New Hampshire Lean Executive Committee and leads efforts with strategy to provide faster and smoother services to the citizens of New Hampshire who interact with state government. Heather, along with support from the New Hampshire Lean Executive Committee, has recently published the first ever New Hampshire Lean Annual Report that begins to tell the story of the value in state government.