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Carol Knight-Wallace

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Here are 5 quick ways you can make improvements – even if management won’t. “But my [fill in the blank with “manager”, “leadership”, “management”, etc] doesn’t support it.” This and similarly themed statements are common after performance excellence related training, such as Lean, Six Sigma, process improvement, Baldrige, etc. The trouble is that much of the skills taught in these sessions are

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Carol Knight-Wallace

Carol Knight-Wallace

For more than 25 years, Carol Knight-Wallace has been helping organizations in the public and private sectors achieve excellence through Lean Six Sigma application, project management, strategic planning, and facilitation. Her experience includes Fortune 100 financial services companies, healthcare, manufacturing, government, non-profit, and higher education.

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