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success story

Every 45 days the Web Development Team of The Nature Conservancy in Arlington, VA conducts a new release of their Content Management System (CMS) but that entailed 7 days of lost productivity. ...

Lean Six Sigma Success Story: Project Summary The Challenge: It took UC San Diego 3-5 months to assign 2,500 classes The Discovery: 4 of 15

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Lean Six Sigma Success Story: Project Summary The Challenge: Production was unable to keep up with customer demand The Discovery: Lots of waste and a

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Lean Six Sigma Success Story: LOCATION Florida INDUSTRY Healthcare FUNCTION Patient Care IMPROVEMENT 350% King County Retirement & Benefit Services is paving the way for

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LOCATION Iceland INDUSTRY Manufacturing FUNCTION Operations IMPROVEMENT 37% THE CHALLENGE Missing the deadline to process warranty claims means automatic approval and money lost—and Marel had

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A late event approval means campus planners are given short notice, crippling their ability to stage concerts, festivals or even simple barbecues. Last year 82%

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A call center for a business equipment and supplies company had call transfer rates well over 20% and customer dissatisfaction trending in the wrong direction....
Kern County, California had a juvenile probation violation problem. The problem wasn’t the kids—it was the 29 hours it took each officer to complete a Violation of Probation Warrant. With an average of 18 cases per week the process cumulatively drained over 2,000 staff hours each month—hours they couldn’t spend helping troubled youth....

THE CHALLENGE New projects for King County mean new grants and new cost centers. But setting up cost centers was taking too long and nothing

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Lean Six Sigma Success Story: LOCATION Florida INDUSTRY Healthcare FUNCTION Patient Care IMPROVEMENT 350% UCSD Medical Center has a little angel in process improvement! Find

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