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Today’s Top 7 (or 8…) Quality Tools

Today’s Top 7 (or 8…) Quality Tools

Traditionally, everyone in the process improvement world references the Seven Basic Quality Tools which were promoted by Dr. Kaoru Ishikawa back in the 1950s. Dr. Ishikawa was influenced by Dr. Deming, another quality great, and these are still a very good set of quality tools. But times have changed and…

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Project Charter

Project Charter

What is a Project Charter? The Project Charter is an official, basic document that outlines a process improvement project. It is the first step in a Lean Six Sigma project, and therefore takes place in the Define phase of DMAIC. However, it can be periodically reviewed, refined, and revised throughout…

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