Toyota's 8 Steps for Practical Problem Solving are rooted in Walter Shewhart's (and Dr. Deming's) PDCA Cycle (Plan Do Check Act). Toyota expanded on "Plan" with Steps 1-5 whereas "Do-Check-Act" correspond with Steps 6, 7 and 8. Both systems are based on the Scientific Method and help support a culture…
Question: How big is the problem? Answer: We don’t know. This is how my initial conversation with one nonprofit organization began recently. They use a database to track all consumer encounters. Similar to an electronic medical record, the database keeps track of consumer interactions and treatment plans. It also connects…
Here are our top picks for Lean Six Sigma news from around the web for the week of May 19 to May 23, 2014. APM Terminals Bahrain Employees Complete Lean Six Sigma Green Belt Training Twenty-one employees from APM Terminals Bahrain underwent a two-week Lean Six Sigma Green Belt training…