I recently coached a process improvement practitioner as he was working with a process improvement team in an ambulatory surgery practice. After one of the meetings, we were debriefing with the nursing manager and she said something that caught my attention: “You can’t counsel on a broken process.” I thought,…
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Leader Standard Work is a set of actions, tools and behaviors incorporated into the daily work of leaders to create a Lean Management System. One of the first priorities is to make your work environment more visible, so a great tool to start with is a Pulse Point Map. What Is…
So your organization is embarking on a Lean Journey. Congratulations! The Lean journey can be transformational and exciting for an organization. It can also be daunting and frustrating too. How do leaders figure out how to transform the people, the processes and the performance of an organization? Hopefully, leaders consider…
Actions, behaviors and tools that leaders use to build and sustain a Lean Culture. For a better understanding of Leader Standard Work and an overview of Lean Six Sigma, check out our Free Lean Six Sigma Yellow Belt Training, Green Belt Training or Lean Training.