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DMAIC: How To Drive Accountability With RACI -

DMAIC: How to Drive Accountability With RACI

Have you ever worked with individuals named Everybody, Somebody, Anybody and Nobody? I have. Here is how the story unfolds. “There was an important job to be done and Everybody was sure that Somebody would do it. Anybody could have done it, but Nobody did it. Somebody got angry about…

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Wonder Women Of Quality: Kamaljit Jackson -

Wonder Women of Quality: Kamaljit Jackson

They're delivering a one-two punch to defects. They're ridding the earth of process waste. They're on the front lines delivering customer service perfection. They're in leadership striving to make a difference in the world. They're kicking process improvement butt! The Wonder Women of Quality are here! This month in the…

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Podcast: Just-In-Time Cafe, Episode 45 – How To Build A Better School System, Featuring Kamaljit Jackson -

Podcast: Just-In-Time Cafe, Episode 45 – How to Build a Better School System, Featuring Kamaljit Jackson

For Today's Special, Elisabeth got to ask Kamaljit Jackson, Senior Accountability and Efficiency Officer at Racine Unified School District, how blame-free Kaizen workshops are helping her school district. For Survey Says we'll share the results of our latest poll on how people like to learn. This week In the News we'll highlight a Shingo-Prize winning…

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