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Grand-Daddy Of Quality: Sakichi Toyoda

Grand-Daddy of Quality: Sakichi Toyoda

What do you know about Sakichi Toyoda? Did you know he was born on Valentine’s Day? That he started out in the textile business? That he came up with the 5 Whys root cause guessing game? Oh, and that he founded Toyota Industries Company!? This year would have marked Sakichi…

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Grand-Daddy Of Quality: Shigeo Shingo

Grand-Daddy of Quality: Shigeo Shingo

What do you call it when a garage door stops closing before it hits your head? The Hokey Pokey? No, a Poke-yoke! Lucky for us, Dr. Shingo baked this mistake-proofing technique into the Toyota Production System and the rest is history. This year would have marked Shigeo Shingo’s 109th birthday,…

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Grand-Daddy Of Quality: Genichi Taguchi

Grand-Daddy of Quality: Genichi Taguchi

Did Taguchi design Kimonos? He could have, if he’d spent his life working in the family Kimono business (and I’m sure they would have been stunning), but lucky for us, this quality rebel devoted a lifetime to the idea that customers deserved better. This year would have marked Genichi Taguchi’s…

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Grand-Daddy Of Quality: Dr. Noriaki Kano

Grand-Daddy of Quality: Dr. Noriaki Kano

Did you know Dr. Kano was a student of Dr. Ishikawa? Did you know Dr. Kano was still with us? Does he know everyone still uses the Kano Model? Would that be a delighter for Dr. Kano? Inquiring minds want to know! This November marks Noriaki Kano’s 77th birthday (we’re…

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Grand-Daddy Of Quality: Dr. W. Edwards Deming

Grand-Daddy of Quality: Dr. W. Edwards Deming

“Don’t rule by fear,” “Stop inspection,” “Remove silos” and "Clarify your purpose.” Dr. Deming’s principles are as applicable today as they were when he was alive. He challenged managers to rule without fear, without targets or quotas and focus instead on setting the stage for pride of workmanship. What workplace…

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Grand-Daddy Of Quality: John Shook

Grand-Daddy of Quality: John Shook

He’s in Lean. He’s all Shook up! Musical puns aside, John Shook recently did a good job of connecting Lean to Baseball which ties together two of America’s favorite past times. Okay, Lean my not have risen to “favorite” yet, but John Shook is working on it! We don’t actually…

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DMAIC – The 5 Phases Of Lean Six Sigma

DMAIC – The 5 Phases of Lean Six Sigma

DMAIC is the problem-solving methodology behind Lean Six Sigma. It consists of five Phases: Define, Measure, Analyze, Improve and Control. It is pronounced “duh-may-ik”. To help you better understand the process and help you easily apply the method to an existing problem, we’ve broken down the steps for each DMAIC…

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Grand-Daddy Of Quality: Henry Ford

Grand-Daddy of Quality: Henry Ford

Did you know that the secret behind “any color as long as it’s black” was that Henry Ford figured out black paint dried faster? Did you know that Kingsford Charcoal originated from when Ford burned the pallets transporting his raw materials? Did you know he identified 2 of the eventual…

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Grand-Daddy Of Quality: Vilfredo Pareto

Grand-Daddy of Quality: Vilfredo Pareto

What’s the secret Quality connection between Italy and Japan? The Pareto Chart! Signore Pareto provided the visual for his 80/20 rule and Dr. Ishikawa included it in his 7 Basic Quality Tools. Voila! (that’s French) An international pairing was born to help pave the problem solving path. Vilfredo Pareto was…

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Grand-Daddy Of Quality: Kaoru Ishikawa

Grand-Daddy of Quality: Kaoru Ishikawa

Fishbone + Ishikawa = Fishikawa! We know him best for this essential root cause tool, but did you know Dr. Ishikawa developed the first Kaizens, aka Rapid Improvement Events? And where would we be without his 7 Basic Quality Tools? Check out this Fishbone Webinar created in his honor and…

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