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Lean Six Sigma (LSS) is a project management methodology. It equips organizations across the spectrum—from Fortune 500 giants to government bodies, nonprofits, and small- to

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DMAIC is the problem-solving approach that drives Lean Six Sigma. It’s a five-phase method—Define, Measure, Analyze, Improve and Control—for improving existing process problems with unknown

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I recently wrote a blog article for GoLeanSixSigma.com on the merits of having both an MBA and a Lean Six Sigma Yellow Belt certification. That

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Lean Six Sigma Success Story: Project Summary The Challenge: Production was unable to keep up with customer demand The Discovery: Lots of waste and a

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When customers are satisfied with their first purchase from your company, they patronize you again and your business records higher sales. They tell their families

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Kern County, California had a juvenile probation violation problem. The problem wasn’t the kids—it was the 29 hours it took each officer to complete a Violation of Probation Warrant. With an average of 18 cases per week the process cumulatively ...

By eliminating bottlenecks and promoting innovations in your business processes, you can propel your business to lasting organizational growth and increased revenue within a short

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You may run into process improvement enthusiasts who prefer one camp over another—the Lean camp uses Plan-Do-Check-Adjust (PDCA) and the Six Sigma camp uses Define-Measure-Analyze-Improve-Control

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Surely everyone knows that process improvement has changed dramatically over the last 20 years, and certainly there are generational differences in the practitioners then and

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Have you ever worked with individuals named Everybody, Somebody, Anybody and Nobody? I have. Here is how the story unfolds. “There was an important job

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