Data Collection Archives | GoLeanSixSigma.com

Solving the Lean Six Sigma Dilemma: “No Problem” Is a Problem

November 12, 2019
Jacqueline Riphenburg

As a Lean practitioner, I often hear and see teams struggle to identify the need to improve. Sometimes employees flat out say “we don’t have any problems” or “we are already Lean.” There might be observable indicators such as Performance Boards continuously showing “on-track” statuses or outdated Standard Work. These…

Changing the Law & Improving a Process With a Soldier’s Story

October 9, 2019
Shane Wentz

I have been in the Continuous Improvement field for about 12 years now. It has been an amazing journey filled with awesome teams, amazing mentors, a lot of challenges but, most of all, a lot of meaningful work. It drives my passion for helping others to continuously improve how they…

Why are customer complaints considered indirect data collection?

October 25, 2017
Elisabeth Swan

Customer complaints are considered “indirect” when they “come over the transom” meaning they are not given face to face, no one is being interviewed or participating in a focus group. If a customer registers a complaint as a personal response…

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What would be a good number of individuals for collecting data?

September 14, 2017
Elisabeth Swan

It depends on the data collection task. If you can get it done with minimal effort, then you won’t need a lot of people. If data collection will take time, then you’ll want more people helping. An example would be…

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Webinar: How to Successfully Collect Process Data for Your Lean Six Sigma Project

September 14, 2017
Elisabeth Swan

Properly collecting data involves Data Collection Plans, Check Sheets and Spreadsheets, but how do they all work together? Data collection is critical to every phase of DMAIC; Creating a measurable problem statement, establishing the baseline, searching for causal data, measuring improvement and, finally, monitoring to maintain the gains. There are…

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