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How Catchball Builds More Engaged Teams in Government

How do we get our employees excited about our organization’s Mission, Vision and Values? I’ve heard this concern from organizational leaders before and I wanted to share an example of a government organization successfully using a powerful but simple approach. The Usual Way A typical method of building an organization’s…

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10 Types of Troublesome Team Members

We need the support of others to make Lean Six Sigma process improvement (or any change) possible. But sometimes, we encounter challenges in getting team members or stakeholders to support our efforts. Here are 10 Types of Troublesome Team Members. General Best Practices for Troublesome Team Members Establish Ground Rules: Share…

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