My course has recently expired. Do you provide extensions?
Yes, we do provide complimentary course extensions. Please contact us for more information.
I haven’t received the link to start my free Yellow Belt Training. What do I do?
First, please check your junk/spam folder. Sometimes our emails end up there. If the email is still unable to be found, please contact us.
I paid for a course but I haven’t received anything yet. What do I do?
Sometimes emails might be put in your junk/spam folder or your organization could have a firewall preventing it from being received. If you still have not received your login email/link, contact us with your order #.
I’m having trouble accessing my account. What do I do?
You can log in directly through our site here (don't forget to bookmark this page!) Username: EMAIL Password: (enter your password) If you have forgotten your password, feel free to contact us.
I don’t have access to a computer. Are your courses compatible with tablets and mobile phones?
All of our courses are fully compatible with your tablets and mobile phones. This includes iOS, Android and Windows devices that support HTML5. Awesome!
How long do I have to access and complete any training certification once I register?
All of our Training & Certification courses, as well as our Single Modules, are available for 1 year from the date of registration. You have 1 year to log in, complete the Training, and pass the certification exam.