Learner Login FAQ +1-650-690-2515
Today’s Top 7 (or 8…) Quality Tools

Today’s Top 7 (or 8…) Quality Tools

Traditionally, everyone in the process improvement world references the Seven Basic Quality Tools which were promoted by Dr. Kaoru Ishikawa back in the 1950s. Dr. Ishikawa was influenced by Dr. Deming, another quality great, and these are still a very good set of quality tools. But times have changed and…

Read More
John Shook: Grand-Daddy Of Quality

John Shook: Grand-Daddy of Quality

We don’t actually know when John Shook’s birthday is (if you know, please share it with us in the comments below!), and he’d probably rather spend it with his family, but we’d love to wish him happy birthday anyway since he is yet another Grand-Daddy of Quality! As Chairman and…

Read More
What Is A3 Problem Solving?

What is A3 problem solving?

A3 problem-solving is a methodology to conduct root cause analysis. Specifically, A3 is the name of an 11 x 17 piece of paper, the international paper size. This document size is typically used to document the process, and where the name of the tool came from.

Read More
A3

A3

What is an A3? On a literal level, A3 refers to a ledger size piece of paper. But in the Lean Six Sigma world, it is a one-page project report. This one-pager contains: the problem the analysis of the process the identified root causes potential solutions action plan ...all on…

Read More