What is the purpose/expected benefits gained from the Process Walk Interview Sheet?

The Process Walk Interview Sheet helps both parties – the interviewee and the interviewer. The interviewee knows that the questions are standard, and everyone will be asked the same ones. It helps to reduce their anxiety about being put on the…

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Tracy O'Rourke

Tracy is a Master Black Belt at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.