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The Process Walk Interview Sheet helps both parties – the interviewee and the interviewer. The interviewee knows that the questions are standard, and everyone will be asked the same ones. It helps to reduce their anxiety about being put on the spot. The interviewer is likely learning how to do a Process Walk too, and the sheet helps them to learn about what they could be asking about.

Tracy O'Rourke

Tracy is a Managing Partner & Executive Advisor at GoLeanSixSigma.com. She is also a Lean Six Sigma Green Belt Instructor at University of California San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.