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Dr. W. Edwards Deming: Grand-Daddy Of Quality

Dr. W. Edwards Deming: Grand-Daddy of Quality

“Don’t rule by fear,” “Stop inspection,” “Remove silos” and "Clarify your purpose.” Dr. Deming’s principles are as applicable today as they were when he was alive. He challenged managers to rule without fear, without targets or quotas and focus instead on setting the stage for pride of workmanship. What workplace…

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James Womack: Grand-Daddy Of Quality

James Womack: Grand-Daddy of Quality

The Lean Enterprise Institute is coming up on it’s 20th Anniversary which means founder James Womack must be proud! We know he’s proud of his of meeting his daily goal of 10,000 steps. Time to celebrate the non-profit LEI and its generous founder - Happy Birthday to both of you!…

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John Shook: Grand-Daddy Of Quality

John Shook: Grand-Daddy of Quality

He’s in Lean. He’s all Shook up! Musical puns aside, John Shook recently did a good job of connecting Lean to Baseball which ties together two of America’s favorite past times. Okay, Lean my not have risen to “favorite” yet, but John Shook is working on it! We don’t actually…

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Bill Smith: Grand-Daddy Of Quality

Bill Smith: Grand-Daddy of Quality

Who put the “Six” in Six Sigma? Who’s the man behind the first Malcolm Baldrige Award and how did he get so good at betting on race horses? This year would have marked Bill Smith’s 88th birthday. Mr. Smith is credited with coining the term “Six Sigma” and developing the…

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Henry Ford: Grand-Daddy Of Quality

Henry Ford: Grand-Daddy of Quality

Did you know that the secret behind “any color as long as it’s black” was that Henry Ford figured out black paint dried faster? Did you know that Kingsford Charcoal originated from when Ford burned the pallets transporting his raw materials? Did you know he identified 2 of the eventual…

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Vilfredo Pareto: Grand-Daddy Of Quality

Vilfredo Pareto: Grand-Daddy of Quality

What’s the secret Quality connection between Italy and Japan? The Pareto Chart! Signore Pareto provided the visual for his 80/20 rule and Dr. Ishikawa included it in his 7 Basic Quality Tools. Voila! (that’s French) An international pairing was born to help pave the problem solving path. Vilfredo Pareto was…

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Kaoru Ishikawa: Grand-Daddy Of Quality

Kaoru Ishikawa: Grand-Daddy of Quality

Fishbone + Ishikawa = Fishikawa! We know him best for this essential root cause tool, but did you know Dr. Ishikawa developed the first Kaizens, aka Rapid Improvement Events? And where would we be without his 7 Basic Quality Tools? Check out this Fishbone Webinar created in his honor and…

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Philip Crosby: Grand-Daddy Of Quality

Philip Crosby: Grand-Daddy of Quality

Who said “Quality is free - but it’s not a gift"? Who was the first non-doctor to create a vaccine? Who maintained that zero defects was the job of management as much as the front line. Philip Crosby! He said it was less expensive to do it right the first…

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Armand Feigenbaum: Grand-Daddy Of Quality

Armand Feigenbaum: Grand-Daddy of Quality

Do you have a hidden factory? Do you know employees who always have time to do it over but never time to get it right? Did you know organizations waste up to 40% of their capacity this way? Well, raise a glass to the quality guru who championed the capture…

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