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Wonder Women Of Quality: Tracey Richardson - GoLeanSixSigma.com

Wonder Women of Quality: Tracey Richardson

They're delivering a one-two punch to defects. They're ridding the earth of process waste. They're on the front lines delivering customer service perfection. They're in leadership striving to make a difference in the world. They're kicking process improvement butt! Join us each month as we highlight another unsung hero of…

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Grand Daddy Of Quality - Shigeo Shingo - GoLeanSixSigma.com

Grand-Daddy of Quality: Shigeo Shingo

What do you call it when a garage door stops closing before it hits your head? The Hokey Pokey? No, a Poke-yoke! Lucky for us, Dr. Shingo baked this mistake-proofing technique into the Toyota Production System and the rest is history. This year would have marked Shigeo Shingo’s 110th birthday,…

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Grand Daddy Of Quality - Genichi Taguchi - GoLeanSixSigma.com

Grand-Daddy of Quality: Genichi Taguchi

Did Taguchi design Kimonos? He could have, if he’d spent his life working in the family Kimono business (and I’m sure they would have been stunning), but lucky for us, this quality rebel devoted a lifetime to the idea that customers deserved better. This year would have marked Genichi Taguchi’s…

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Grand-Daddy Of Quality: Mikel Harry - GoLeanSixSigma.com

Grand-Daddy of Quality: Mikel Harry

If Bill Smith was the father of Six Sigma, Mikel Harry, in his words, was the godfather. We lost Dr. Harry in 2017 but this month would have marked his 67th birthday. Dr. Harry worked with pioneer Bill Smith at Motorola to refine the Six Sigma method and spread it…

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Grand Daddy Of Quality - Joseph Juran - GoLeanSixSigma.com

Grand-Daddy of Quality: Joseph M. Juran

Dr. Juran was a Quality Man with a Quality Life, and, after celebrating 81 years, clearly a Quality marriage! Time to tip our hats to the man who pointed out that sometimes inspection costs more than the defects themselves. Huzzah! December 24th would have marked Mr. Juran’s 114th birthday -…

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Wonder Women Of Quality: Sally Toister - GoLeanSixSigma.com

Wonder Women of Quality: Sally Toister

They're delivering a one-two punch to defects. They're ridding the earth of process waste. They're on the front lines delivering customer service perfection. They're in leadership striving to make a difference in the world. They're kicking process improvement butt! Join us each month as we highlight another unsung hero of…

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Grand Daddy Of Quality - Noriaki Kano - GoLeanSixSigma.com

Grand-Daddy of Quality: Dr. Noriaki Kano

Did you know Dr. Kano was a student of Dr. Ishikawa? Did you know Dr. Kano was still with us? Does he know everyone still uses the Kano Model? Would that be a delighter for Dr. Kano? Inquiring minds want to know! This November marks Noriaki Kano’s 78th birthday (we’re…

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Wonder Women Of Quality: Irene Longoria - GoLeanSixSigma.com

Wonder Women of Quality: Irene Longoria

They're delivering a one-two punch to defects. They're ridding the earth of process waste. They're on the front lines delivering customer service perfection. They're in leadership striving to make a difference in the world. They're kicking process improvement butt! Join us each month as we highlight another unsung hero of…

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Grand Daddy Of Quality - Dr. W. Edwards Deming - GoLeanSixSigma.com

Grand-Daddy of Quality: Dr. W. Edwards Deming

“Don’t rule by fear,” “Stop inspection,” “Remove silos” and "Clarify your purpose.” Dr. Deming’s principles are as applicable today as they were when he was alive. He challenged managers to rule without fear, without targets or quotas and focus instead on setting the stage for pride of workmanship. What workplace…

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Wonder Women Of Quality: Crystal Davis - GoLeanSixSigma.com

Wonder Women of Quality: Crystal Davis

They're delivering a one-two punch to defects. They're ridding the earth of process waste. They're on the front lines delivering customer service perfection. They're in leadership striving to make a difference in the world. They're kicking process improvement butt! Join us each month as we highlight another unsung hero of…

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