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Bill Smith: Grand-Daddy Of Quality

Bill Smith: Grand-Daddy of Quality

Who put the “Six” in Six Sigma? Who’s the man behind the first Malcolm Baldrige Award and how did he get so good at betting on race horses? This year would have marked Bill Smith’s 88th birthday. Mr. Smith is credited with coining the term “Six Sigma” and developing the…

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Henry Ford: Grand-Daddy Of Quality

Henry Ford: Grand-Daddy of Quality

Did you know that the secret behind “any color as long as it’s black” was that Henry Ford figured out black paint dried faster? Did you know that Kingsford Charcoal originated from when Ford burned the pallets transporting his raw materials? Did you know he identified 2 of the eventual…

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Vilfredo Pareto: Grand-Daddy Of Quality

Vilfredo Pareto: Grand-Daddy of Quality

What’s the secret Quality connection between Italy and Japan? The Pareto Chart! Signore Pareto provided the visual for his 80/20 rule and Dr. Ishikawa included it in his 7 Basic Quality Tools. Voila! (that’s French) An international pairing was born to help pave the problem solving path. Vilfredo Pareto was…

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Kaoru Ishikawa: Grand-Daddy Of Quality

Kaoru Ishikawa: Grand-Daddy of Quality

Fishbone + Ishikawa = Fishikawa! We know him best for this essential root cause tool, but did you know Dr. Ishikawa developed the first Kaizens, aka Rapid Improvement Events? And where would we be without his 7 Basic Quality Tools? Check out this Fishbone Webinar created in his honor and…

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Philip Crosby: Grand-Daddy Of Quality

Philip Crosby: Grand-Daddy of Quality

Who said “Quality is free - but it’s not a gift"? Who was the first non-doctor to create a vaccine? Who maintained that zero defects was the job of management as much as the front line. Philip Crosby! He said it was less expensive to do it right the first…

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Armand Feigenbaum: Grand-Daddy Of Quality

Armand Feigenbaum: Grand-Daddy of Quality

Do you have a hidden factory? Do you know employees who always have time to do it over but never time to get it right? Did you know organizations waste up to 40% of their capacity this way? Well, raise a glass to the quality guru who championed the capture…

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Eliyahu Goldratt: Grand-Daddy Of Quality

Eliyahu Goldratt: Grand-Daddy of Quality

He was a cigar-chomping, salty-tongued educator who wrote a manufacturing love story. Eli Goldratt left us way too soon but will always be appreciated as the man who constantly provoked people to truly think. This year would have marked Eliyahu Goldratt’s 70th birthday. Born in Israel, Mr. Goldratt was a…

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Walter Shewhart: Grand-Daddy Of Quality

Walter Shewhart: Grand-Daddy of Quality

Dr. Deming was amazing, but who was his teacher? Who produced the PDCA Cycle? Who conceived of Statistical Process Control? The modest man behind the scenes, another fascinating product of the Hawthorne Works, was none other than Walter Shewhart. This year would have marked Walter Shewhart’s 126th birthday – truly…

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Taiichi Ohno: Grand-Daddy Of Quality

Taiichi Ohno: Grand-Daddy of Quality

Who is the The Grand Poobah of Toyota Production System? The Wizard of Lean? His Royal Eminence of Efficiency? Sure, he had some help, but Taiichi Ohno was the behind-the-scenes master of what is now known as Lean Manufacturing. Time to appreciate a significant quality forbear! This year would have…

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