Tracey Richardson's articles on GoLeanSixSigma.com

Tracey Richardson

Tracey Richardson is president and co-owner of Teaching Lean Inc. and co-author of the Shingo Publication Prize-winning book The Toyota Engagement Equation. She is on the faculty at the Lean Enterprise Institute as well as several colleges where she focuses on developing the capabilities of Team Members, Leadership, and Executives in Lean Thinking.

How Toyota Coached Leaders to Improve Processes With Learning Journals

Tracey Richardson

One of the challenges presented to us by our trainers at Toyota Motor Manufacturing Kentucky (TMMK) was to document our daily learning. That may sound simple, but if you don’t have the discipline to do that every day, it’s far from an easy task. We asked, “how would we have…