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Watch this 1-hour webinar and you’ll learn about some process improvement project bloopers and blunders and how we can avoid them.
Webinar Recording: How to Avoid Process Improvement Bloopers & Blunders
Webinar Presentation: How to Avoid Process Improvement Bloopers & Blunders
Date & Time
- Date: Friday, August 19, 2016
- Time: 11 am – 12 pm PDT
- What process improvement bloopers and blunders are
- Examples of bloopers and blunders (like pushing the work to others and pet projects)
- Future Divorcee
- The Fool’s Hero
- My Little Pony – aka Pet Solution
- Passing The Buck
- The Wrong Stuff
- Glory Hoarder
- The Lone Wolf
- Team Member Mishap
- Self-Proclaimed Super Hero
- How to avoid process improvement bloopers and blunders
Tracy O’Rourke, Managing Partner & Executive Advisor
Tracy is a Managing Partner & Executive Advisor at GoLeanSixSigma.com. For almost 20 years, she’s helped leading organizations like Washington State, Cisco and GE build problem-solving muscles with Lean Six Sigma to achieve their goals.
Q&As From the Webinar
- What should you do when facing the blooper “Passing the Buck”?
- Do you recommend giving the team the entire report-out presentation? So far, our report-out presentations have been mostly done by the team but the facilitator will have a few slides.
- Our project was implemented and our leadership changed. Prior to the change we fell into the Lone Wolf Blunder and Pet Solution Blooper. What is the best way to revise and reenergize as a process improvement?
- Could you have an example of a Blooper and Blunder at the same time?
- Which phase of DMAIC is the most vulnerable to blunders and falling off track?
- Does this webinar qualify for a PMI PDU?
- Are there any Lean leaders who are focused on Healthcare you can name?
- Will you be attending the Lean Summit in San Antonio next week?
- After acting as a Lone Wolf, how can we involve the people we should have involved before, without making them feel unimportant?
- What if you are asked to take on a Lean Six Sigma project in an area where the leaders within that department already have a solution in mind and they don’t want to go through the “hassle” of Lean Six Sigma?
- Are there any plans to expand GoLeanSixSigma.com training into ITIL, CMMI, PMP, Scrum / Agile or similar Certifications? The GoLeanSixSigma.com approach of making the complex understandable could go a long way with those other certifications that federal customers are looking for in their contractors.
- I’ve seen a lot of Blunder #5, the End Gamers, with the organization simply trying to improve. How can you get everyone to really understand that it is important to lead up to this if you want to go about it correctly?
- What do you do when the End Gamer is the Project Sponsor?
- Do these successes, bloopers and blunders apply to DMADV as well?
- I have heard that people will do A3 but do not collect data. How does that achieve anything with showing performance?
- How can the blunder “Glory Hoarder” be avoided?
- What do you do if midway during a project there are certain changes in the process and the Sponsor does not want to continue with Six Sigma project? How do you avoid loss of effort wasted up to the Analyze phase?
- Introduction to Lean
- How to Select the Right Improvement Project
- Challenge the Process by Asking “Why?”
- How to Manage Change With Negative Nancy
- How Leaders Can Support Lean Using Leader Standard Work
- How to Harness the Power of 5S and Visual Management
- Why Process Walks Are a Must
- How to Facilitate a Process Improvement Team to Success