King County Wastewater Treatment Division successfully improves the Capital Design process. Roger talks about the successful project and how a team from Wastewater Treatment Division helped reduce lead time on this Capital Design Review Process. The Challenge In the Wastewater Treatment Division, Roger realized that since they were short on…
Do you ever walk into a store and know at a glance where to find what you need? Do you notice that seemingly long lines can often move really quickly? Do you find yourself wondering why things don't go horribly wrong more often? Lean Six Sigma is at work!…
Our learners around the world asked—and we listened! We’re excited to introduce our new offering: Green Belt Training & Certification Course with Project Completion! For those of you eager to expand your problem-solving skills with practical experience, this is a great way to put your knowledge into action. Our standard…
Find out how Abigail Calderon and Jennifer Storm from LA County streamlined IT tickets by eliminating unnecessary signatures and process steps by checking out our latest success story. Government Agencies are using Lean Six Sigma to improve processes. The outcome? Better service to internal and external customers. Abigail Calderon is…
Find out how Meghan Taylor creatively streamlined the hiring process for Election Operations Support. Watch this 30 minute success story to see how the LA County Registrar Recorder/ County Clerk is implementing process improvement. Meghan Taylor is a Senior Clerk at LA County’s Election Operations Center (EOC), and the primary focus…
King County Retirement & Benefit Services is paving the way for process improvement in Government. Watch this 30 minute success story to learn how Kimberly Fleming is identifying and eliminating waste in a process to deliver more value – faster! The Challenge Kimberly’s team was tasked with creating value stream maps…
At the time of this project, Chris Franco was a Lean Six Sigma Green Belt, Army Veteran and Special Projects Coordinator at King County in the state of Washington. His team at King County decided it was time to focus on improving a painful process for the customer: the Special…
It’s that time again! The new year is here, and most people experience what I would call "holiday eating remorse." Two months of big holiday eating have de-railed most American diets. Shortly after ringing in the New Year, many of us are painfully aware that we need to get back…
DMAIC is the problem-solving approach that drives Lean Six Sigma. It's a five-phase method—Define, Measure, Analyze, Improve and Control—for improving existing process problems with unknown causes. DMAIC is based on the Scientific Method and it's pronounced "duh-may-ik." To build your understanding of the method, and help you apply it to…
I write this blog at the risk of disappointing many people - okay, women - across the globe who love to buy shoes and amass gorgeous shoe collections. I hear you! For a long time, I reveled in the joy of buying snazzy shoes and spent plenty of time admiring…