Voice of the Customer (VOC) Tree Diagram

What is a Tree Diagram?

A Tree Diagram is a type of chart where a concept is successively broken down into subconcepts with increasingly higher levels of detail. It therefore resembles a tree in its finished state, with the main concept serving as the trunk, while subconcepts branch off.

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For a better understanding of a Tree Diagram and an overview of Lean Six Sigma, check out our Free Lean Six Sigma Yellow Belt Training, Green Belt Training or Lean Training.