System of Profound Knowledge Archives

Grand-Daddy of Quality: Dr. W. Edwards Deming

October 14, 2019
Elisabeth Swan

“Don’t rule by fear,” “Stop inspection,” “Remove silos” and "Clarify your purpose.” Dr. Deming’s principles are as applicable today as they were when he was alive. He challenged managers to rule without fear, without targets or quotas and focus instead on setting the stage for pride of workmanship. What workplace…

System of Profound Knowledge

October 14, 2016
Elisabeth Swan

The System of Profound Knowledge outlines Dr. W. Edwards Deming's philosophy based on the view that all elements of an organization should work in concert together as an interdependent system. The four elements lay out a framework for managers to reduce costs while increasing quality, customer loyalty, worker satisfaction and,…