Karyn Ross
The other day I was invited to coach a two-and-a-half hour visioning meeting. I was super excited for the event. The group was working to
Have you been in the following situation: Your manager calls you into her office, sits you down and says, âI have exciting newsâĶand a great
Karynâs story: Iâm Karyn Ross, author of the forthcoming book How to Coach for Creativity and Service Excellence: A Lean Coaching Workbook, and co-author of
This monthâs book is The Toyota Way to Service Excellence: Lean Transformation in Service Organizations by Jeffrey Liker and Karyn Ross. About the Book: âA
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