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Non-Value Added Activities refer to process steps that fail to meet one or more of the following criteria:

  1. The step transforms the item toward completion (something changes)
  2. The step is done right the first time (not a rework step)
  3. The customer cares (or would pay) for the step to be done

Non-Value Adding Activities add to the cost of doing business. Typical Non-Value Adding activities include rework, inspection, movement and any of the 8 Wastes.

For a better understanding of Non-Value Adding Activities and an overview of Lean Six Sigma,check out our Free Lean Six Sigma Yellow Belt Training, Green Belt Training or Lean Training.

Elisabeth Swan

Elisabeth is a Managing Partner at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.