A Goal Statement states the desired results of a process improvement project. It is a fundamental part of any Project Charter.

Goal Statements should be clearly and precisely written, with specific, measurable goals (e.g., Improve delivery time by 25%). Goal Statements are focused exclusively on the goal: they should avoid mention of causes or solutions.

For a better understanding of Goal Statement and an overview of Lean Six Sigma,check out our Free Lean Six Sigma Yellow Belt Training, Green Belt Training or Lean Training.

Elisabeth Swan

Elisabeth is a Managing Partner & Executive Advisor at GoLeanSixSigma.com. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.