Project Summary The Challenge: UC San Diego students’ accounts were being sent to collections before they ever received Final Notice Letters—leaving them no time to react. The Discovery: The time it took the Student Business Services Department to produce, stuff and mail Final Notice Letters varied greatly, with a median…
My favorite holiday, Halloween, is almost here. Are you ready for trick-or-treaters? Need candy? Well even if you aren’t ready, Costco Wholesale Industries (CWI) has been busy packaging Halloween candy in their packaging facilities for the last 3 months. Costco’s two packaging facilities serve all their locations worldwide. The San…
Save the date for UC San Diego's next Process Palooza on December 12, 2018! This day-long conference and competition focuses on continuous improvement through Lean Six Sigma. Our very own Tracy O'Rourke will be emceeing again this year so please come to say "hi"! Registration opens November 1, 2018. Read…
Where's the beef? Find out how GoLeanSixSigma.com Black Belt Alexander Paselk increased meat production from 1,800 kg/d to 2,250 kg/d using Lean Six Sigma. His project increased production of beef, poultry and lamb. Congratulations to Alexander for applying Lean Six Sigma in helping feed the world! – Tracy O'Rourke, Managing…
Streamlining technology in our lives is a good thing! Find out how GoLeanSixSigma.com Green Belt Anne Cesarone’s project decreased router configuration time by 16 minutes, a 55% improvement! Executive Summary Business Case Customers are complaining that router installations require multiple trips and lengthy time to complete. Process improvement in our…
Are you in Government? Whether you’re just starting your Lean Six Sigma journey, or you’re in the middle of improving a process, guidance from Experts can help make your efforts easier – and more successful! In this short interview, we interview Lean Six Sigma Expert, Tracy O’Rourke, who shares key…
Traditionally, everyone in the process improvement world references the Seven Basic Quality Tools which were promoted by Dr. Kaoru Ishikawa back in the 1950s. Dr. Ishikawa was influenced by Dr. Deming, another quality great, and these are still a very good set of quality tools. But times have changed and…
Every industry has challenges when it comes to applying process improvement. Government agencies have their own set of unique challenges that often make it difficult to achieve success. This means that when government agencies succeed with process improvement, it must be shared and celebrated. Sharing success provides much needed inspiration…
There aren’t enough stories about the good things happening in government. As a matter of fact, with the current presidential election circus, people may be left feeling that government has become a joke. Well, I’m here to share some first-hand news to challenge your assumptions about government. Good work is…
Mirka Strano is a dynamic professional with extensive health insurance industry knowledge. In this interview, Mirka shares the insights of Tracy O’Rourke, Managing Partner & Executive Advisor at GoLeanSixSigma.com on Lean Six Sigma applied to International Private Medical Insurance (IPMI), Service Chain Management and Business Development. 1. IPMI (International Private Medical Insurance)…