GoLeanSixSigma.com is proud to partner with UC San Diego as the university launches its Return to Learn Program to prepare for the Fall 2020 Semester. Using a combination of university resources, innovative technology, and Lean Six Sigma, UC San Diego plans to regularly test all 65,000 people on campus to…
"The soft stuff is the hard stuff." - A quote from the late, legendary leader Roger Enrico, and he was right! We can build process maps with a pile of post-its. We can use the 5 Whys to get to root cause. But when it comes to convincing others to do…
Sean: “Does 'Lean' stand for 'Less Employees Are Needed'?” Carlos: “No, it's about getting rid of waste.” Sean: “Am I a waste?” Carlos: “No, you're not! But often employees' time is wasted on wasteful activities.” Sean: “So you totally like me!” Carlos: “Sigh... Let's just say... You're not a waste.”…
This month’s book is The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever by Michael Bungay Stanier. About the Book: You’re probably not getting very effective coaching and you’re probably not delivering very effective coaching. Sobering words from Mr. Stanier about the current state of…
This month’s book is To Sell Is Human: The Surprising Truth About Moving Others by Daniel Pink. I don’t sell minivans in a car dealership or bound from office to office pressing cholesterol drugs on physicians. But leave aside sleep, exercise, and hygiene, and it turns out that I spend…
Are you in Government? Whether you’re just starting your Lean Six Sigma journey, or you’re in the middle of improving a process, guidance from Experts can help make your efforts easier – and more successful! In this short interview, we interview Lean Six Sigma Expert, Tracy O’Rourke, who shares key…
This month’s book is Ask More: The Power of Questions to Open Doors, Uncover Solutions, and Spark Change by Frank Sesno. About the Book: In practical terms, this book is a guide to effective inquiry. What are the best questions to ask given the situation? How do we find out…
How do we get our employees excited about our organization’s Mission, Vision and Values? I’ve heard this concern from organizational leaders before and I wanted to share an example of a government organization successfully using a powerful but simple approach. The Usual Way A typical method of building an organization’s…
Every industry has challenges when it comes to applying process improvement. Government agencies have their own set of unique challenges that often make it difficult to achieve success. This means that when government agencies succeed with process improvement, it must be shared and celebrated. Sharing success provides much needed inspiration…